If an item you want is sold out, please contact us, and we will do our very best to take a custom order just for you.
All items, are 100% made in America! From our buttons, to thread, to actual production… the only time you will find something outside the USA is if we use a fur or fabric not indigenous to the USA, in which case, we order it, but still produce the piece here.

For general information: info@v22la

For questions about sales, or carrying our product line: sales@v22la

For all other questions: sales@v22la

WE PROUDLY OFFER DISCOUNTS TO OUR MILITARY, BOTH ACTIVE DUTY AND VETERANS, PLEASE EMAIL FOR DISCOUNT CODE WITH MILITARY ID


 

Shipping and Delivery

Please allow 2-3 weeks for delivery in the US, and 3-4 weeks for international delivery (unless product specifies otherwise).

International Orders
– All orders ship via USPS
Shipping charges are based on the total weight of your order.

Duty and Taxes
International customers must be prepared to pay import taxes upon delivery. These taxes are determined by the destination country and are NOT included in your shipping costs. We ship USPS to most countries. If you do not see your country listed in the pull down menu at checkout, please contact us to see if we might be able to add it to our list.
International orders that ship by USPS could take an average of 14 days to arrive or longer. Packages may also be delayed in customs and could take longer to arrive.Shipping Does Not Include Weekend or Holiday Delivery.

All merchandise is listed in U.S. Dollars.

If you decide to refuse any shipments from victorious22.com, you are responsible for the original charges to you, any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to victorious22.com. This amount will be deducted from your merchandise credit.

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Privacy and Security

Victorious22.com will not sell, share, trade, or give away any personal information that we receive regarding our customers. We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized online shopping experience.

What information do we collect? How do we use it?
We collect the domain name of email addresses of visitors to our site and aggregrate information on what pages visitors access. We use this information to monitor the use of the site and to improve its usefulness and performance. Victorious22.com also collects information you volunteer, such as comments, surveys, and purchasing and billing information.

When you order, we need to know your name, email address, mailing address, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order. We may also use the information we collect to notify you about any important changes to the website, new services or VIP offers we think you would find valuable.

How do we protect customer information?
When you place an order or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it sends it to victorious22.com. Furthermore, all of the customer data we collect is protected against unauthorized access.

Your consent
By using victorious22.com, you consent to the collection and use of this information. If we decide to change our privacy policy, we will post those changes on this page, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. We never, ever, under any circumstance give, lend, or sell your information such as email to any third party!!!

Cancellations
Please be advised that once an order has been placed we are unable to make any modifications to the order including cancellations.

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Returns and Exchanges

Return Policy
Our goal is 100% satisfaction for your purchase from Victorious 22. Online purchases may be exchanged within 14 days from the date of purchase for a full credit to use in our online store, less shipping costs. All sale merchandise are final sale, they cannot be returned or exchanged.There are NO returns on leather goods at all, EXCHANGE ONLY…so please make sure you order the correct size, feel free to call or email with sizing questions.leather items will not returned under any circumstance,  however we are happy to exchange any item or give you store credit that does not expire! This includes, leather shirts, jacket, pants, handbags and any other leather accessories. All returns must be sent with the full amount of insurance on any item over $100.00 dollars. If you do not insure the item we are not responsible for any mishaps, non-delivery, damaged goods etc. We suggest for your protection, that you include signature confirmation and always tracking.

Please send all returns and exchanges to:
returns – V22LA  1500 S. Los Angeles Street, 2nd Floor, Los Angeles CA 90015

Returns Department Victorious Los Angeles 1500 S. Los Angeles Street 2nd Floor Los Angeles CA 90015 Securely package the return merchandise and downloaded return form in an appropriate shipping box or envelope, and send back the the above address. We cannot be responsible for items lost in transit and any lost package claims must be made by you, the sender. For this reason, we recommend insuring your package.

Important: Express and overnight shipping charges are non-refundable. All Returned Items Must Be in Brand New Condition with No Alterations, Odors (Sweat, Cologne / Perfume, Smoke, Pets, ETC.), and All Tags Must Be Attached and Free of Any Defects.

There are NO returns or exchanges on leather goods at all, so please make sure you order the correct size, feel free to call or email with sizing questions.

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Updating Account Information

At the top of your page, click on My Account, login to registered customers. Make the necessary changes to your account, (i.e. email address, billing addresss, password, etc.). Once you have edited these changes click on add / save and your account will automatically be updated.

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