Returns + Exchanges

 

RETURN POLICY

Our goal is 100% satisfaction for your purchase from Victorious 22. Online purchases may be exchanged within 14 days from the date of purchase for a full credit to use in our online store, less shipping costs. All sale merchandise are final sale, they cannot be returned or exchanged.There are NO returns on leather goods at all, EXCHANGE ONLY…so please make sure you order the correct size, feel free to call or email with sizing questions.leather items will not returned under any circumstance,  however we are happy to exchange any item or give you store credit that does not expire! This includes, leather shirts, jacket, pants, handbags and any other leather accessories. All returns must be sent with the full amount of insurance on any item over $100.00 dollars. If you do not insure the item we are not responsible for any mishaps, non-delivery, damaged goods etc. We suggest for your protection, that you include signature confirmation and always tracking.
 

PLEASE SEND ALL RETURNS & EXCHANGES TO:

RETURNS – V22LA ATTN ANGELA SMITH RODRIGUEZ, 3440 Loma View Drive, Altadena, CA 91001 USA

Returns Department Victorious Los Angeles 1500 S. Los Angeles Street 2nd Floor Los Angeles CA 90015 Securely package the return merchandise and downloaded return form in an appropriate shipping box or envelope, and send back the the above address. We cannot be responsible for items lost in transit and any lost package claims must be made by you, the sender. For this reason, we recommend insuring your package.


IMPORTANT: 

Express and overnight shipping charges are non-refundable. All Returned Items Must Be in Brand New Condition with No Alterations, Odors (Sweat, Cologne / Perfume, Smoke, Pets, ETC.), and All Tags Must Be Attached and Free of Any Defects.

There are NO returns or exchanges on leather goods at all, so please make sure you order the correct size, feel free to call or email with sizing questions.